Private Client Group Client Service Associate/Producer Support

New Haven, Connecticut, United States | Personal Lines PCG | Full-time



The Customer Support Associate (CSA) within our Private Client Group (PCG) works closely with other members of the team to deliver an outstanding customer service experience to our clients who have wide-reaching and often complicated personal insurance requirements.  The CSA supports both PCG Producers and Client Managers with new business submissions, remarketing requests, and other support tasks as needed. 

This is an outstanding career opportunity for an enthusiastic and motivated individual to work within a growing practice group. 

Primary Responsibilities:

  • Support Producers by handling new business submissions throughout the marketing and underwriting stages
  • Communicate and negotiate directly with carrier underwriters
  • Interact with prospective clients during the new business process when needed
  • Assist Client Managers with remarketing and quote requests
  • Work with PCG leadership to continuously improving operational processes and procedures


  • At least 3 years of experience handling middle market or high net worth insureds
  • Experience with High Net Worth Insurance Carriers preferred
  • Technical knowledge of personal lines insurance products and the unique needs of Private Client/High Net Worth clientele
  • Excellent communication (written and verbal, interpersonal, problem solving and decision making skills required
  • Solid computer proficiency and math skills for use in Word and Excel required

To Apply:

Please include your resume and a cover letter when applying.  No phone calls and direct candidates only, please 

 Fred C. Church is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need. We celebrate diversity and are committed to creating an inclusive environment for all employees.  Come join us!